Subscription issue: duplicate charge
Hi! I sent an email to the Webmaster but haven't yet received a response. My Paypal account was charged twice for my $50 membership a few days ago. Could you please correct this, credit my card and post that this has been done? I can send the receipt messenger PayPal alerts if needed. Thank you Kerry Cater aka DressyFemme
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I don't have an email from you but I can reverse it on my end. Do you want both charges reversed or just one? Thanks, Angie |
Hey Dressy-
I didn't hear back so I went ahead and refunded one of your memberships assuming you wanted to keep one. If you'd like the other one refunded as well, just shoot me a message! Thanks, Angie |
Hello,
I apologize in advance if I'm posting in the wrong place. I see some names with a plus sign and some with a star next to them. Can someone please explain to me what they mean? Thank you |
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Thank you very much for your response, I appreciate you it. Have a beautiful day |
Need some clarification
What is the difference between the $30 fee and the $50 fee for membership besides $20.00? If that info is somewhere could you direct me to it. Also at the $30.00 level must you go thru PayPal?
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Under your User CP (on the far left), at the very bottom of the list, you will find the "Miscellaneous" heading. The very last item under that heading is "Paid Subscriptions". This will tell you what your current subscription is and what the different choices (and costs) for subscriptions are. All subscriptions are paid through PayPal. An important thing to remember is that if you decide to upgrade or to cancel a paid subscription, you have to cancel your current charge in PayPal because it is an automatically recurring charge. Hope that helps! |
Or you can click on "subscriptions" on the upper left hand corner on the front page.
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