Quote:
Originally Posted by apocalipstic
OK, so the people from the funeral home where we had my father's funeral called this week, they want me to buy a casket and plan my own funeral.
Not the call I was wanting...
I guess since Walmart now carries caskets, they are having to beat the bushes to find victims? clients? what would one call it?
|
Apocalipstic...I'm so sorry to hear that happened. That's really tacky and not professional. Did you report them to the local funeral directors assc? Embalmers and Directors are all licenced by provincial/state boards.
It's fine to advertise....I mean, a funeral home is a business and there are costs associated but I would NEVER call up the family of someone who's passed away asking them to buy a pre-plan. My fear is that it would retraumatize the family.
The best way to get business is to have reasonable costs, make sure the family gets what they want, and it's a profession where it's just a given that you'll go out of your way in some respects. It really upsets me that the funeral home called you and asked you to buy a pre-plan. They should have called to see how you were doing.