Quote:
Originally Posted by Miss Scarlett
This has been nothing short of Hell Week for me.
Needed an emergency car repair late last night. Got it taken care of and thought all would be good, fresh and new this morning. Then I logged into my bank account just like I do every morning only to discover that I am overdrawn. This is impossible because I am very very very careful with my register and never ever use the bank's balance when making transactions. My register balance is to the penny and there is no rational reason for this. I made no card or check transactions that would have sent me over the edge. Of course the bank is more than happy to hit me for fees too.
Called customer service and got a very surly woman who was no help other than offer "suggestions" laced with biting sarcasm on how to prevent this in the future. This after acknowledging to me that there has never been this problem with my account according to the history in front of her. She also went on to tell me that "the system won't let me refund any fees."
I will be calling back later today and hope to speak with a human with a beating heart. I can handle bad news when it is not delivered to me in the manner employed by this woman. In addition, I will register a complaint against that compassionate soul.
Regardless of the outcome Wachovia/Wells Fargo will be my ex-bank very soon. |
Awww I hate Wells Fargo.. They are frieking idiots
Hugs Im glad things worked out for you