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Old 04-27-2011, 09:10 AM   #52
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Default McDonalds reply to my e-mail

Hello *****:



Thank you for sharing your comments with McDonald's and for giving us an opportunity to share some information with you.

There's no room for violence under the Golden Arches. We strongly condemn the videotaped assault in one of our Baltimore franchised restaurants. Working with the authorities, we now have more facts, and we want to share our actions with you.

First and foremost, our thoughts are with the victim during this time.

Our franchisee is investigating the behavior and response of his employees. Action has been taken, and the crew member who made the video is no longer employed by his organization. Appropriate action regarding other employees will take place as warranted.

We want to reassure our customers that your neighborhood McDonald's is a safe, welcoming place for everyone. We share our customers' concern, and we are doing everything possible to make sure the right thing is done.

Again, thank you for taking the time to contact McDonald's.



Jessica
McDonald's Customer Response Center
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