[Gemme]

Originally Posted by Ryobi

We argued?? How did I miss that? Maybe cuz I'm not Italian? The laughing part was great! I DO remember that.

Passionately discussing things would be a better description, I think, or giving each other gruff about stuff. Actual arguing sucks big hair greasy donkey balls.

Today, a guest came in that I had spent a LOT of time with on the phone while making her reservation and she:

1. remembered me
2. still liked me (that changes between reservation and check in sometimes)
3. said THANK YOU! (people do NOT do this often enough)
4. loves NCIS as much as I do

I'm very glad that she will be here for several days. I'm going to need her good energy and positive juju to deal with a notoriously difficult complainer tonight and the next couple of nights too.



*breathe in, breathe out*