I love his 7th secret for success: Master the Message.
I was telling one of my employees the other day about ToastMasters and how important it was to improve her speech/presentation skills. She knows the info, now she has to master the delivery of the message.
Steve worked hard on improving his speech skills. He knew this was something he could do better and worked hard to change it.
Nothing wrong with tons of practice to get it "just right" ...
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