I work in politics. In public and in front of colleagues, I refer to people by title -- "Representative Smith," "Senator Jones," "Director Crane." In private, I call them by their first name, usually, if I have that type of relationship with them. If I don't, I still go by title. When I worked on a campaign for governor, the candidate, who was our state's attorney general at the time, insisted we call her by her first name, which we did. The day after the election, we all stopped calling her that and started calling her "Governor-elect" and then Governor after she was sworn in. Especially in public. She was Michigan's first female governor, and part of her cachet was she seemed like your neighbor. When people would meet her at events, they would always call her "Jennifer" because she seemed so familiar to them. She didn't mind. But we, her staff, minded. We never publicly corrected people, but if asked by someone, I would always say you should address her as Governor Granholm.
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