I guess I subscribe to the nature/nurture way of looking at things.
I think people have the amount of empathy they have, because of genetic, chemical or other physical elements (including the stuff you're talking about), but also because of how they were socialized and treated when they were infants and children.
That said, how do we go about Building a Culture of Empathy, as your thread is titled? it sounds like a wonderful goal, but I wouldn't know how to get it started.
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