[weatherboi]

We have been working for a chemist. Our technology is patented and trade secret protected. I did an estimate for him and got an uneasy feeling from him so I went out of my way to turn him off from using us. Trying to dodge a bullet type thing. He contacted me a few months later wanting to go ahead with service so I set it up and proceeded. /most of my clients are curious but this guy was full of questions that revolved around doubtful outcomes. The job was on it's third day and just when we thought it was almost over we discovered an issue he was not forth coming of. WE took an hour break from the job and regrouped by coming up with a plan to fix his issue free of charge. After putting out a fire that was due to his lack of being forth right, he decided to criticize results that hadn't even been delivered yet therefore no reason to criticize. The fourth day we completed the job with above par results and in a timely manner even though we ran into a little bit of a snafu...no harm no foul. When closing out the job the client was almost mad that his situation came out so well. Like he was mad that we cleared all his hurdles.

We learned the client is not always right...some of them really want to see us fail!!!