I would really like to know how to take action with the ADA and get results. I have their numbers and an address in... hmm where is it, somewhere in federal offices... have not mailed any letters because: after talking to the people on the ADA line they suggest speaking to management. So what should I do?
At the same store a couple of years ago, I raised another issue and it was righted immediately, AND a $50 store gift certificate given to me for bringing it to their attention. THAT'S a manager who knows how to avoid a lawsuit. Now it's a new manager and he leans heavily on the "corporate excuse". Just waiting to get sued I guess.
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Originally Posted by SuperFemme
I don't even bother with management. I report report report and send a letter threatening a lawsuit for failure to comply with ADA law. I have not had to sue yet, it has always been handled by the proper authorities.
SO out of style not to be accessible these days, and SO not a choice. It's law.
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