SAN FRANCISCO (AP) — With every phone call they make and every Web excursion they take, people are leaving a digital trail of revealing data that can be tracked by profit-seeking companies and terrorist-hunting government officials.
The revelations that the National Security Agency is perusing millions of U.S. customer phone records at Verizon Communications and snooping on the digital communications stored by nine major Internet services illustrate how aggressively personal data is being collected and analyzed.
Former NSA employee William Binney told The Associated Press that he estimates the agency collects records on 3 billion phone calls each day.
The NSA and FBI appear to be casting an even wider net under a clandestine program code-named "PRISM" that came to light in a story posted late Thursday by The Washington Post. PRISM gives the U.S. government access to email, documents, audio, video, photographs and other data belonging to foreigners on foreign soil who are under investigation, according to The Washington Post. The newspaper said it reviewed a confidential roster of companies and services participating in PRISM. The companies included AOL Inc., Apple Inc., Facebook Inc., Google Inc., Microsoft Corp., Yahoo Inc., Skype, YouTube and Paltalk.
Like pieces of a puzzle, the bits and bytes left behind from citizens' electronic interactions can be cobbled together to draw conclusions about their habits, friendships and preferences using data-mining formulas and increasingly powerful computers.
It's all part of a phenomenon known as a "Big Data," a catchphrase increasingly used to describe the science of analyzing the vast amount of information collected through mobile devices, Web browsers and check-out stands. Analysts use powerful computers to detect trends and create digital dossiers about people.
The Obama administration and lawmakers privy to the NSA's surveillance aren't saying anything about the collection of the Verizon customers' records beyond that it's in the interest of national security. The sweeping court order covers the Verizon records of every mobile and landline phone call from April 25 through July 19, according to The Guardian.
The location information is particularly valuable for cloak-and-dagger operations like the one the NSA is running, said Cindy Cohn, a legal director for the Electronic Frontier Foundation, a digital rights group that has been fighting the government's collection of personal phone records since 2006. The foundation is currently suing over the government's collection of U.S. citizens' communications in a case that dates back to the administration of President George W. Bush.
"It's incredibly invasive," Cohn said. "This is a consequence of the fact that we have so many third parties that have accumulated significant information about our everyday lives."
It's such a rich vein of information that U.S. companies and other organizations now spend more than $2 billion each year to obtain third-party data about individuals, according to Forrester Research. The data helps businesses target potential customers. Much of this information is sold by so-called data brokers such as Acxiom Corp., a Little Rock, Ark. company that maintains extensive files about the online and offline activities of more than 500 million consumers worldwide.
In a sign of the NSA's determination to vacuum up as much data as possible, the agency has built a data center in Bluffdale, Utah that is five times larger than the U.S. Capitol —all to sift through Big Data. The $2 billion center has fed perceptions that some factions of the U.S. government are determined to build a database of all phone calls, Internet searches and emails under the guise of national security. The Washington Post's disclosure that both the NSA and FBI have the ability to burrow into computers of major Internet services will likely heighten fears that U.S. government's Big Data is creating something akin to the ever-watchful Big Brother in George Orwell's "1984" novel.
"The fact that the government can tell all the phone carriers and Internet service providers to hand over all this data sort of gives them carte blanche to build profiles of people they are targeting in a very different way than any company can," Khatibloo said.
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