06-27-2013, 09:32 PM
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#30
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Practically Lives Here
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Join Date: Jun 2011
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Today, my lead, Chase, complimented me on my attitude about work, and asked if I would sit with a new hire for two hours tomorrow, to help her find ways to process her calls in a more timely manner. He said that I had the market cornered on interrupting a customer politely, when they dive down the rabbit hole of explanations or personal stories.
This made me 
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