Butch Femme Planet - View Single Post

Hollylane · 08-18-2013, 12:53 PM

Gaige's:

AQUARIUS FIVE OF CUPS Get clear on what you need. Hold on to that to pull yourself out of the doldrums. Empty cups are empty. Focus on the full.

Mine:

CAPRICORN EIGHT OF COINS Your skills can bring you even more wealth. Reach out to teach others. Be both student + teacher. The more you learn the more you earn.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you Arwen!

This is very interesting. I recently have been asked to go into the classroom at work, to teach soft skills at high speed (how I describe my technique) to our trainees, to sit with them for coaching purposes as they begin to take calls, and to allow them to sit with me. In the past, I would have turned all of this down flat.

Something is shifting in my personality as of late, and I am very excited about this opportunity. In the past few months, I have had trainees sitting with me while I take calls, and while they were there to learn from me, I found myself learning something from them too. They come out of the classroom with a fresh perspective, which is something that is, at times, hard to come by, for a seasoned customer service rep who has been taking customer calls for the past 25 years (going on 5 years with this company).

08-18-2013, 12:53 PM	#1749
Hollylane Practically Lives Here How Do You Identify?: . Preferred Pronoun?: . Relationship Status: . Join Date: Jun 2011 Location: . Posts: 11,495 My Photo Gallery Thanks: 34,694 Thanked 26,361 Times in 5,875 Posts Rep Power: 21474862	Gaige's: AQUARIUS FIVE OF CUPS Get clear on what you need. Hold on to that to pull yourself out of the doldrums. Empty cups are empty. Focus on the full. Mine: CAPRICORN EIGHT OF COINS Your skills can bring you even more wealth. Reach out to teach others. Be both student + teacher. The more you learn the more you earn. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Thank you Arwen! This is very interesting. I recently have been asked to go into the classroom at work, to teach soft skills at high speed (how I describe my technique) to our trainees, to sit with them for coaching purposes as they begin to take calls, and to allow them to sit with me. In the past, I would have turned all of this down flat. Something is shifting in my personality as of late, and I am very excited about this opportunity. In the past few months, I have had trainees sitting with me while I take calls, and while they were there to learn from me, I found myself learning something from them too. They come out of the classroom with a fresh perspective, which is something that is, at times, hard to come by, for a seasoned customer service rep who has been taking customer calls for the past 25 years (going on 5 years with this company).