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RockOn · 09-17-2013, 10:41 PM

Big smile maker ...

I spent yesterday afternoon with a couple of our users at the other building. My team codes their software needs, provides support, trouble-shoots server issues, etc.

This one fellow was having issue with an application I wrote around three years ago - it would not perform the upload portion, the correct error message displayed indicating an unknown ID. This guy is not in the "popular in-crowd" over in our users group. People make fun of him and I find this annoying. Turns out 8 IDs were added and we should have been given a heads up but were not. I talked to my supervisor this morning, explained what was going on. He said he would email the chief and assistant chief over there about it. I told him to be sure, in this email, to give my user a big pat on the back for making the discovery, plus do a courtesy copy to both my user and my user's supervisor. I was afraid my supervisor would leave it out. I would not have been surprised if he did but (YAY) he didn't. Grapevine told me this morning it made user's day. *big smile*

I will have a word on tomorrow with my supervisor about why he didn't remind the chief and assistant chief to tell us when new IDs will be introduced into our system. They have known about these 8 new IDs since May. He did not even say that in the email and I thought that part was a given. My supervisor is very diplomatic but way too passive. I find the passive crap infuriating.

09-17-2013, 10:41 PM	#15687
RockOn Senior Member How Do You Identify?: sitting over there ----->>>>> :) Preferred Pronoun?: .... Relationship Status: .... Join Date: Nov 2009 Location: .... Posts: 3,522 My Photo Gallery Thanks: 9,081 Thanked 10,304 Times in 2,610 Posts Rep Power: 21474855	Big smile maker ... I spent yesterday afternoon with a couple of our users at the other building. My team codes their software needs, provides support, trouble-shoots server issues, etc. This one fellow was having issue with an application I wrote around three years ago - it would not perform the upload portion, the correct error message displayed indicating an unknown ID. This guy is not in the "popular in-crowd" over in our users group. People make fun of him and I find this annoying. Turns out 8 IDs were added and we should have been given a heads up but were not. I talked to my supervisor this morning, explained what was going on. He said he would email the chief and assistant chief over there about it. I told him to be sure, in this email, to give my user a big pat on the back for making the discovery, plus do a courtesy copy to both my user and my user's supervisor. I was afraid my supervisor would leave it out. I would not have been surprised if he did but (YAY) he didn't. Grapevine told me this morning it made user's day. big smile I will have a word on tomorrow with my supervisor about why he didn't remind the chief and assistant chief to tell us when new IDs will be introduced into our system. They have known about these 8 new IDs since May. He did not even say that in the email and I thought that part was a given. My supervisor is very diplomatic but way too passive. I find the passive crap infuriating.