As I pondered this questions I got a little... whoa, I've worn quite a few hats.
My education is Criminal Justice and Psychology so... I started in enforcement then …. Counselor, Traffic/Shipping, Inventory Control, Logistics, Retail Distribution and the last 15 plus has been in Customer Service / Sales / Call Center Management.
I don't think I'm done yet... there are a few more hats I'd like to try.