[Kenna]

Originally Posted by Sweet

I was trying to set an appointment for a particular customer today...

in her really REALLY shrill voice (that I first thought was my boss playing a trick) she tells me - make that YELLS at me- that Tuesdays and Wednesdays wouldn't work for her because she's "over 90 years old and still goes golfing on Tuesday and Wednesday, but it is just too damn cold to go today... I'm 90 years old, I can't be out in this 40 degree weather, it's just too damn cold today!!!! But next Tuesday you bet I will be at the Country Club!!"

When I asked her what day would work for her other than Tuesday or Wednesday, she yelled in an ear piercing shrill voice "Honey, I TOLD you I was hard of hearing, are you too? I said Tuesday and Wednesdays wouldn't work for me! I just have to have someone clean those whirly gigs out of my gutters!! I can't have my grandson do it, he's worthless!! Can you come on another day OTHER than Tuesday or Wednesday? I might be 90 years old, but I still get out and golf EVERY week!!" by this time, I'm sitting at my desk with the phone in one hand OUT from my ear...and my forehead in my other hand wondering when she was gonna hush so I could approach this from a different angle.


What cracked me up even more....was when I told the entire, full story complete with animations and mimics of her shrill voice to Mom... watching Mom crack up so hard she had tears!! I had her reaching for the tissues and holding her ribs!!

"But I just got to get to the Country Club honey!! Come get those whirly giggs out of my gutters! I can't stand whirly giggs! Hey honey, have you ever gone golfing before? I tell ya, it's good for the blood and old knees!"

OMG!! I better NOT find out that was the boss playing a trick!!

I wish all customers were this fun!!
So, I had to call this little, sweet old lady back today and tell her that my boss would be a little late... she said "that's okay, I'm over 90 years old but I'm still here and my gutters are still here! He can visit anytime, I'm not going anywhere."

She just tickled me silly!! I adore her spirit!! LOL