Quote:
Originally Posted by Bèsame*
Staying on the phone for 45 min, with my internet service. My bill was soooo wrong. Your not going to charge me $199 to move my equipment from one apt to another. I know it wasn't me batting my blue eyes. It must have been my sweet, sexy voice...LOL
I now have a credit on my bill!
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Windstream Internet service techs and Direct TV "Loyalty Office" have kissed my ass in the past when I had to resolve issues, and/or get credits.
And when I had to contact the Corp office for my new car warranty several years ago...I told them "you're the third person I was transferred to in the last 10 minutes, by the time I get done explaining myself, the ONLY thing you're allowed to say to me is YES Ma'am".
It worked...they agreed to rebuild my engine and transmission under warranty.
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She has been through hell, so believe me when I say, fear her when she looks into a fire and smiles.
~E.Corona~