Is the customer really always right? What they said/what you wish could say...

Hollylane · 07-21-2012, 10:10 AM

I'm not sure who got the "customer of the day" award yesterday...

This guy:

Hollylane: Thank you for verifying your information Bob. How can I help you?

Bob: You can help me by removing my name from this account with my bitch whore of a soon to be ex-wife!

Hollylane: (after long pause, while holding breath, and in an overly cheerful and high pitched voice. Also, I may have bounced on the balls of my feet with my extra enthusiasm) I can help you with that Bob!

or this gal:

Hollylane: Thank you for calling ___, may I please have the address or the account number that I can help you with?

Becky: OMG! I can't believe you people are charging me this much money for my light bill! OMG!!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

What I would have like to have said to Becky....

OMG! I can't believe you use chat lingo when you are actually talking to a person about your "light bill"!! OMG!!

and...

OMG!! If this were actually a bill for just your "lights", we wouldn't be having this conversation. Unless, it is time to reconsider whether the growing lights you are using are energy efficient?

If we have to call it something other than the "electric bill", can we be a bit more realistic, and call it your "large appliance bill"? I'm just sayin'.....

07-21-2012, 10:10 AM	#11
Hollylane Practically Lives Here How Do You Identify?: . Preferred Pronoun?: . Relationship Status: . Join Date: Jun 2011 Location: . Posts: 11,495 My Photo Gallery Thanks: 34,694 Thanked 26,362 Times in 5,877 Posts Rep Power: 21474861	I'm not sure who got the "customer of the day" award yesterday... This guy: Hollylane: Thank you for verifying your information Bob. How can I help you? Bob: You can help me by removing my name from this account with my bitch whore of a soon to be ex-wife! Hollylane: (after long pause, while holding breath, and in an overly cheerful and high pitched voice. Also, I may have bounced on the balls of my feet with my extra enthusiasm) I can help you with that Bob! or this gal: Hollylane: Thank you for calling ___, may I please have the address or the account number that I can help you with? Becky: OMG! I can't believe you people are charging me this much money for my light bill! OMG!! *~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~* What I would have like to have said to Becky.... OMG! I can't believe you use chat lingo when you are actually talking to a person about your "light bill"!! OMG!! and... OMG!! If this were actually a bill for just your "lights", we wouldn't be having this conversation. Unless, it is time to reconsider whether the growing lights you are using are energy efficient? If we have to call it something other than the "electric bill", can we be a bit more realistic, and call it your "large appliance bill"? I'm just sayin'.....