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#17 |
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Pitbull protected. Join Date: Apr 2011
Location: Birmingham, AL
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I can add to the medical ones...
Mrs. Patient Wife: Is Dr. O in today? Me: He is in surgery today, can I have him call you back? Mrs. Patient Wife: I guess you can help me with a refill? My husband needs a refill on his asthma meds. Me: We can refill the meds for you, if he has been in recently. Mrs. Patient Wife: Oh, he comes in all time. Me: Then it should not be an issue. Let me pull his chart for the respiratory therapist. Do you want to hold or do you want her to call you back? It may be a few minutes. Mrs. Patient Wife: I'll hold. I get the chart, hand it to the RT, tell her what is going on and she takes the call. Ten minutes later, she comes back and asks what Mrs. Patient Wife called about. I told her (and thank God someone heard my end of the call). The RT told me the call ended this way after enough time to get the chart, talk to the RT, her take the call, confirm the info and get the pharmacy info... RT: Ok, Mrs. Patient Wife, I will get this called in for him right now so that you can pick it up today. Mrs. Patient Wife: Do y'all have samples I can come get? RT: Let me check, can you hold a few minutes while I check the closet or do you want me to call you back? Mrs. Patient Wife: I'll hold. And upon returning... RT: We have that, you can pick it up anytime before 5. Mrs. Patient Wife: That won't be a problem. Is Dr. O in yet? My husband is not breathing and turning blue so I am getting worried about him. How long will Dr. O be in surgery? TISFU with a little WTF added in. ![]()
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