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Old 02-26-2013, 07:55 PM   #301
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Originally Posted by Admin View Post
Hey Folks-

I just wanted to give an update on the chat room situation.

We have been going back and forth for a week with the new chat solution and I just sent a very stern email to them about their piss poor customer service on helping us get the issue resolved.

It appears to me that it might be best to reload the old chat solution for the time being until we figure out if the new company is going to be a good thing. I tend to get pissed off when Im trying to spend almost $500 a year for a product and they can't bother to answer many emails. Needless to say, doesn't bode well for what their customer service would be like under a new platform.

In the meantime, I wanted to say I appreciate the folks who have been patient and understanding about this issue rather than making shitty comments about how long it's taking.

Linus and I both work full time jobs (that often entails WAY more than 50 hours per week) and do not receive any income from the Planet. We are working for free for this community and have to do that on our personal time in addition to our real time jobs and families. That is sometimes inconvenient for both us and for you and we do appreciate your understanding as we work out the kinks.

Thanks for your patience!
Admin/Medusa

It's the least we can do! You do so much for the community here. THANK YOU Medusa (((Hugs))) I know you really don't get enough credit for all of the time each of you put in on top of everything else.

I am really sorry that they haven't been responding and I appreciate you keeping us in the loop for what's happening. It would be great to have chat back until you can figure out a solution but just know that we have managed so far and really understand that you have other things to do besides trying to fix chat. Obviously you care, otherwise you wouldn't be working so darn hard all of the time!

Would the old room be safe to use right now?
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Old 02-26-2013, 07:56 PM   #302
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I cant even begin to explain how perfectly appropriate that picture is right now-- hopefulness

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Originally Posted by GothFemmeDyke View Post
Cailin.. I have also been feeling a "pull". You are not alone- and I look forward to being able to discuss this more conversationally with you once chat has returned. I do enjoy our conversations on spiritual matters, very much. Blessed Be, sister.

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Old 02-26-2013, 07:58 PM   #303
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Originally Posted by TheMerryFairy View Post
It's the least we can do! You do so much for the community here. THANK YOU Medusa (((Hugs))) I know you really don't get enough credit for all of the time each of you put in on top of everything else.

I am really sorry that they haven't been responding and I appreciate you keeping us in the loop for what's happening. It would be great to have chat back until you can figure out a solution but just know that we have managed so far and really understand that you have other things to do besides trying to fix chat. Obviously you care, otherwise you wouldn't be working so darn hard all of the time!

Would the old room be safe to use right now?

Appreciate you, Merry!

We completely disabled and off-loaded the old chat solution so I actually need to reload the files and scripts to the server before it will be usable.

I'm working on that now. It could be a lengthy process depending on how our server cooperates and I hate so say we might have the old chat solution back online tonight because I don't want to get your hopes up, but know that I am working on it!

Thanks Ma'am!
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Old 02-26-2013, 08:00 PM   #304
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Originally Posted by Admin View Post
Appreciate you, Merry!

We completely disabled and off-loaded the old chat solution so I actually need to reload the files and scripts to the server before it will be usable.

I'm working on that now. It could be a lengthy process depending on how our server cooperates and I hate so say we might have the old chat solution back online tonight because I don't want to get your hopes up, but know that I am working on it!

Thanks Ma'am!
If it's up that's great and if it's not, there's always tomorrow or whenever it decides to cooperate. Thanks for you kind words, as always. It's been really awesome to bond with other members outside of chat so just so you know, at least for me something good has come out of trying something new
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Old 02-26-2013, 08:04 PM   #305
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Quote:
Originally Posted by Admin View Post
Hey Folks-

I just wanted to give an update on the chat room situation.

We have been going back and forth for a week with the new chat solution and I just sent a very stern email to them about their piss poor customer service on helping us get the issue resolved.

It appears to me that it might be best to reload the old chat solution for the time being until we figure out if the new company is going to be a good thing. I tend to get pissed off when Im trying to spend almost $500 a year for a product and they can't bother to answer many emails. Needless to say, doesn't bode well for what their customer service would be like under a new platform.

In the meantime, I wanted to say I appreciate the folks who have been patient and understanding about this issue rather than making shitty comments about how long it's taking.

Linus and I both work full time jobs (that often entails WAY more than 50 hours per week) and do not receive any income from the Planet. We are working for free for this community and have to do that on our personal time in addition to our real time jobs and families. That is sometimes inconvenient for both us and for you and we do appreciate your understanding as we work out the kinks.

Thanks for your patience!
Admin/Medusa
Thank you !! ALL of You are AWESOME ( ok that looks like a teenager just typed it ... sorry)

Till chat is back up I will just sit here with Merry and eat her chocolates and drink her red wine LOL
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Old 02-26-2013, 08:05 PM   #306
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how can you not be a sigourney weaver fan?? (dyslexia kicking in, i keep saying sigourney fan weaver)... she is like, sci-fi /weird queen!!


Quote:
Originally Posted by PsychoSlipknot View Post
i must say...i wasnt a big sigourney fan..but you have convinced me!!
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Old 02-26-2013, 08:05 PM   #307
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Thank you !! ALL of You are AWESOME ( ok that looks like a teenager just typed it ... sorry)

Till chat is back up I will just sit here with Merry and eat her chocolates and drink her red wine LOL
*Pours you another glass and breaks out the next box of chocolates* This one is a laura seacord sampler.
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Old 02-26-2013, 08:06 PM   #308
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Backing up the server now

I will say it's been really nice seeing chat folks hanging out in the forum threads. Hope you all have enjoyed a different kind of platform for the time being. Don't worry, we'll be back to our fast-paced, scrolling wall of lightning in no time! LOL
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Old 02-26-2013, 08:13 PM   #309
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*Pours you another glass and breaks out the next box of chocolates* This one is a laura seacord sampler.
are you trying to get me drunk ??? LOL
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Old 02-26-2013, 08:20 PM   #310
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are you trying to get me drunk ??? LOL
LOL NO!!!! I am just sharing my wine. I have really only had two nights of tipsy since NYE I do enjoy a single glass now and then while in chat, though. But you are free to have as many glasses as you would like (as long as you crash on the couch) Safety first.
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Old 02-26-2013, 08:42 PM   #311
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how can you not be a sigourney weaver fan?? (dyslexia kicking in, i keep saying sigourney fan weaver)... she is like, sci-fi /weird queen!!

well...i just wasnt..til i saw those videos...now i am!! shessss yummy!!!
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Old 02-26-2013, 08:44 PM   #312
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Greetings and Salutations Sisters and Brothers!

My final is next week, so I must crack down and study my ass off. Positive thoughts are always welcome.

:: putting on my butch cheer captain outfit ::


... GO DUCKY GO DUCKY GO DUCKY WORK THAT BRAIN GO DUCKYYYYYY!!!!..

..i'm cheering my ass off for thee Ducky!!......
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Old 02-26-2013, 09:07 PM   #313
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Quote:
Originally Posted by Admin View Post
Backing up the server now

I will say it's been really nice seeing chat folks hanging out in the forum threads. Hope you all have enjoyed a different kind of platform for the time being. Don't worry, we'll be back to our fast-paced, scrolling wall of lightning in no time! LOL
Although I am one of those who migrated to this site for the sake of chat and have been anxious for restoration of the chat room, I've come to find over the last week that the forums have been both entertaining and interesting. So in a way, the delay of the new chat room has benefitted me greatly. I'm sure there must be others who feel this way too.

My message? I appreciate all the effort you and others have made to provide this civil venue for us communicate about things that matter to us, as well as things that amuse us.

Thank you!!!
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Old 02-26-2013, 09:18 PM   #314
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Originally Posted by Jean_TX View Post
Although I am one of those who migrated to this site for the sake of chat and have been anxious for restoration of the chat room, I've come to find over the last week that the forums have been both entertaining and interesting. So in a way, the delay of the new chat room has benefitted me greatly. I'm sure there must be others who feel this way too.

My message? I appreciate all the effort you and others have made to provide this civil venue for us communicate about things that matter to us, as well as things that amuse us.

Thank you!!!
I am really happy you've come over and are enjoying the site so far! Welcome

I feel the same way about the chat delay. The forums have been a lot of fun and while I've been posting on them for awhile, I got to see them a little differently this past week.
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Old 02-26-2013, 09:22 PM   #315
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I'm on the verge of a major crisis here.... I *just* ran our of Peanut M&M's Nevermind... crisis averted!
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Old 02-26-2013, 09:31 PM   #316
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I'm on the verge of a major crisis here.... I *just* ran our of Peanut M&M's Nevermind... crisis averted!
Whew! That was a close one. Those are dangerous for me to have, I can't tell how many I've had until my hand hits the bottom of an empty bag.
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Old 02-26-2013, 09:59 PM   #317
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Originally Posted by Jean_TX View Post
Although I am one of those who migrated to this site for the sake of chat and have been anxious for restoration of the chat room, I've come to find over the last week that the forums have been both entertaining and interesting. So in a way, the delay of the new chat room has benefitted me greatly. I'm sure there must be others who feel this way too.

My message? I appreciate all the effort you and others have made to provide this civil venue for us communicate about things that matter to us, as well as things that amuse us.

Thank you!!!
Welcome to the Planet, Jean. I hope you have found everything you ever thought about chatting about here. If not, make up your own forum thread and start it. In the mean time, enjoy your temp. chat here with the rest of us chatters waitn for the chat room to be up and running again.
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Old 02-26-2013, 10:00 PM   #318
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is there any word about when it's going to came back up?
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Old 02-26-2013, 10:06 PM   #319
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Originally Posted by Admin View Post
Hey Folks-

I just wanted to give an update on the chat room situation.

We have been going back and forth for a week with the new chat solution and I just sent a very stern email to them about their piss poor customer service on helping us get the issue resolved.

It appears to me that it might be best to reload the old chat solution for the time being until we figure out if the new company is going to be a good thing. I tend to get pissed off when Im trying to spend almost $500 a year for a product and they can't bother to answer many emails. Needless to say, doesn't bode well for what their customer service would be like under a new platform.

In the meantime, I wanted to say I appreciate the folks who have been patient and understanding about this issue rather than making shitty comments about how long it's taking.

Linus and I both work full time jobs (that often entails WAY more than 50 hours per week) and do not receive any income from the Planet. We are working for free for this community and have to do that on our personal time in addition to our real time jobs and families. That is sometimes inconvenient for both us and for you and we do appreciate your understanding as we work out the kinks.

Thanks for your patience!
Admin/Medusa
Hi Medusa,
Please know that I am grateful for you and Linus giving so much of your time, unpaid, to help the site run as smoothly as it does. Patiently waiting to chat, no big deal here. I've used the forums to talk in and dont' mind using this temporary chat forum to connect with others. I appreciate all the hard work all of you give to the site and for trying to give us a chat that works.
We can wait til you get it fixed. Getting to know others here is kinda fun this way. Bantering back and forth is always fun. But seriously, thank you and thank you to everyone else that helps this site to run.
Justy.
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Old 02-26-2013, 10:16 PM   #320
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Quote:
Originally Posted by Martina View Post
is there any word about when it's going to came back up?
No word yet, Martina. Someone will notify us if the chat re-opens even if it's the old chat, til they get the new chat issues resolved. In the mean time, you're welcome to talk here, that's why I created this chat lounge for us to talk in temporarily. Have a good time. Stay awhile.



I see you reading this thread, AW. Welcome and stay and chat for while here with us. Hope your having a nice evening.
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