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Old 01-03-2012, 11:36 AM   #61
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I used Paypal with no problems on Saturday and again this morning....I used it about an hour ago and had a hiccup! I know finances aren't the problem....wonder if their systems are overloaded with the holidays?!
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Old 01-03-2012, 11:37 AM   #62
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I used Paypal with no problems on Saturday and again this morning....I used it about an hour ago and had a hiccup! I know finances aren't the problem....wonder if their systems are overloaded with the holidays?!
I hadn't even thought of that! Might be it...
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Old 01-04-2012, 12:29 PM   #63
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I hadn't even thought of that! Might be it...
I had another hiccup today, so, I phoned Paypal UK and was told they have been inundated with payments and their systems are overloaded.
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Old 01-06-2012, 09:38 PM   #64
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I had another hiccup today, so, I phoned Paypal UK and was told they have been inundated with payments and their systems are overloaded.
Yes, you were right, that is what happened. Charge went through several days after the email was sent that it had gone through.
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Old 01-08-2012, 07:42 PM   #65
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Hey Folks-


Just a reminder, if you forget to cancel your subscription to the site and it automatically renews, please DO NOT report this to Paypal as "fraud".

If you will simply email us, we can send a refund in less than 24 hours but if you report it to Paypal as "fraud" or "unauthorized usage", it could take up to 10 business days to get your money back.

Thanks!
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Old 03-06-2013, 09:16 AM   #66
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Hey Folks-


Just a friendly reminder that if you have a paid subscription on the Planet it will AUTOMATICALLY RENEW unless you cancel it in Paypal.

Hope this helps!
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Old 06-24-2016, 07:33 AM   #67
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Hi Admins,

I would really appreciate a response. I have sent a PM and posted previously in both this thread and the financial thread (because it worked for JanStevie to do so) but I have not had any response.

I just checked my PayPal account and the $30 has not been refunded.

I have apologized for not cancelling the automatic payment and am truly sorry for the additional hassle.

I paid $50 on June 2 for a supporter II subscription and an auto payment was charged on June 3rd, 2016 from my PayPal account. Both show up on my PayPal account for Butch Femme Planet.

I would really appreciate a refund of the $30.

Thank you very much.
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Last edited by *Anya*; 06-24-2016 at 07:43 AM. Reason: Clarity
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Old 07-09-2016, 10:59 AM   #68
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Originally Posted by *Anya* View Post
6/24/16

Hi Admins,

I would really appreciate a response. I have sent a PM and posted previously in both this thread and the financial thread (because it worked for JanStevie to do so) but I have not had any response.

I just checked my PayPal account and the $30 has not been refunded.

I have apologized for not cancelling the automatic payment and am truly sorry for the additional hassle.

I paid $50 on June 2 for a supporter II subscription and an auto payment was charged on June 3rd, 2016 from my PayPal account. Both show up on my PayPal account for Butch Femme Planet.

I would really appreciate a refund of the $30.

Thank you very much.
Thanks for the PM about this Medusa!

Much appreciated
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Democracy Dies in Darkness

~Washington Post


"...I'm deeply concerned by recently adopted policies which punish children for their parentsí actions ... The thought that any State would seek to deter parents by inflicting such abuse on children is unconscionable."

UN Human Rights commissioner
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