What did you accomplish today?

[Kenna]

Originally Posted by Bèsame*

Staying on the phone for 45 min, with my internet service. My bill was soooo wrong. Your not going to charge me $199 to move my equipment from one apt to another. I know it wasn't me batting my blue eyes. It must have been my sweet, sexy voice...LOL


I now have a credit on my bill!

Windstream Internet service techs and Direct TV "Loyalty Office" have kissed my ass in the past when I had to resolve issues, and/or get credits.

And when I had to contact the Corp office for my new car warranty several years ago...I told them "you're the third person I was transferred to in the last 10 minutes, by the time I get done explaining myself, the ONLY thing you're allowed to say to me is YES Ma'am".

It worked...they agreed to rebuild my engine and transmission under warranty.