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Old 03-28-2011, 07:12 PM   #1
durrrrrrrr
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I'm not a happy camper with Iphone right now. I did an update last night and lost every single contact on my phone. I was able to manually put some back from my old Iphone, other then that, I have to email ppl, or text them to get some info back.

i called Apple today cuz even doing a "back-up" didnt work. after spending an hour on the phone with Apple, I was told "huh, I don't know what happened. You must of hit a wrong button?" i was like WTF, all I did was click on "update"

luckily it didnt erase my text messages and I was able to figure out who was who.

FFS
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Old 03-28-2011, 09:17 PM   #2
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Originally Posted by durrrrrrrr View Post
I'm not a happy camper with Iphone right now. I did an update last night and lost every single contact on my phone. I was able to manually put some back from my old Iphone, other then that, I have to email ppl, or text them to get some info back.

i called Apple today cuz even doing a "back-up" didnt work. after spending an hour on the phone with Apple, I was told "huh, I don't know what happened. You must of hit a wrong button?" i was like WTF, all I did was click on "update"

luckily it didnt erase my text messages and I was able to figure out who was who.

FFS
hrmm.. Never heard of that happening. I did a search and found a few references (mostly to the iOS 3.x --- http://discussions.apple.com/thread....readID=2249957 )

Which iPhone is it and which version?
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Old 04-05-2011, 04:22 PM   #3
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Originally Posted by durrrrrrrr View Post
I'm not a happy camper with Iphone right now. I did an update last night and lost every single contact on my phone. I was able to manually put some back from my old Iphone, other then that, I have to email ppl, or text them to get some info back.

i called Apple today cuz even doing a "back-up" didnt work. after spending an hour on the phone with Apple, I was told "huh, I don't know what happened. You must of hit a wrong button?" i was like WTF, all I did was click on "update"

luckily it didnt erase my text messages and I was able to figure out who was who.

FFS
Do you have a PC or a Mac? If the contacts are all on your computer (Outlook or Apple Address Book), you can do a simple sync-and-replace from the info screen in iTunes. I'm curious to know which iPhone and which version of the iOS, also, both what you had before and to what version you were attempting an update... that definitely shouldn't happen. (You don't have a MobileMe or "Dot Mac" account, either, I'm guessing?)
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