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Old 11-12-2009, 05:26 PM   #1
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Thank you, Linus, the info is on its way. I still have hijackthis open on my desktop; haven't done anything other than send you the report--I notice that it said there were files missing from AVG. That might be because we uninstalled it. We run avast! now.
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Old 11-12-2009, 05:39 PM   #2
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Thank you, Linus, the info is on its way. I still have hijackthis open on my desktop; haven't done anything other than send you the report--I notice that it said there were files missing from AVG. That might be because we uninstalled it. We run avast! now.
Bit, can you put something else as the default home page? (say www.yahoo.com or www.cnn.com..)
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Old 11-12-2009, 05:54 PM   #3
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I made it google.com. Spybot S&D immediately popped up a "value changed" warning--I didn't see that before. Anyhow, I'll check now....

Nope, it didn't take even though I allowed the change.

Here is the second addy of the wizard--the first one was redirected so fast I couldn't read it.

https://edit.yahoo.com/mobile/landing?intl=us

When I click "exit wizard" it takes me to this page. http://m.www.yahoo.com/ and shows that we are signed in. If I click the "My Yahoo" link on the upper left, it takes me to our usual homepage.
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Old 11-12-2009, 06:02 PM   #4
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I made it google.com. Spybot S&D immediately popped up a "value changed" warning--I didn't see that before. Anyhow, I'll check now....

Nope, it didn't take even though I allowed the change.

Here is the second addy of the wizard--the first one was redirected so fast I couldn't read it.

https://edit.yahoo.com/mobile/landing?intl=us

When I click "exit wizard" it takes me to this page. http://m.www.yahoo.com/ and shows that we are signed in. If I click the "My Yahoo" link on the upper left, it takes me to our usual homepage.
Can you do me a favour and boot into safe mode (See the instructions found here: http://www.pchell.com/support/safemode.shtml for your Operating System) and then do a scan with AVAST?
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Old 11-12-2009, 06:08 PM   #5
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Yikes. Okay. This will take quite a while because it's hard to get there--I have to restart, right? Yes, I read the link. Okay, this will take at least twenty minutes. What do I need to bring back, any kind of reports?
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Old 11-12-2009, 06:11 PM   #6
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Yikes. Okay. This will take quite a while because it's hard to get there--I have to restart, right? Yes, I read the link. Okay, this will take at least twenty minutes. What do I need to bring back, any kind of reports?
It sounds like there is something hijacking the connection. Quite often these "hijacks" are easy to pick up when the computer is in safe mode because they aren't running at that time.

So just do the scan and see what, if anything is caught.
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Old 11-13-2009, 12:50 AM   #7
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avast did not find anything. 21 files were unable to be scanned, but I was unable to copy the list for you; maybe avast will have archived it?

When I restarted, logged back in to the internet, and opened firefox, yahoo was redirected to the same edit link but this time the wizard did not open; I had a blank page with a "Done" message at the bottom. We'll sign in again tomorrow but for now it's past bedtime.

Thank you so much for your help, Linus; I appreciate your time and effort.
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