Kindling

[Tawse]

Originally Posted by PinkieLee

THANK YOU so much! I called Kindle customer service yesterday when I saw the warranty mentioned online. I was calling from work and didn't have my Kindle with me, so they really couldn't walk me through any trouble shooting. They told me to call back when I had the unit in hand and they would see what was going on and what options I had.

I can't actually feel the scratch.... but can see it if that makes any sense.

I'm gonna give them a call tonight when I get home from work and see what they say! Hopefully, I'll have as good as luck as you did

Yeah mine looked like it had a horizontal scratch - bout midway down the screen - but it wasn't an actual scratch on the screen.. just this delicate black jagged line going the length of my screen. Oddness.