Is the customer really always right? What they said/what you wish could say...

Hollylane · 01-26-2012, 10:39 AM

Me: Thank you for calling ____, this is Hollylane. May I have the address or account number that I can help you with today?
Customer: Hollylane? Is that your first name?
Me: Yes, Hollylane is my full first name.
Customer: That is so pretty, hmmm...Never heard of that name before...it is truly original.Hollylane, I like that a lot.
Me: Thank you for the compliment. How can I help you today?
Customer: Okay Holly, my address is........

01-26-2012, 10:39 AM	#33
Hollylane Practically Lives Here How Do You Identify?: . Preferred Pronoun?: . Relationship Status: . Join Date: Jun 2011 Location: . Posts: 11,495 My Photo Gallery Thanks: 34,694 Thanked 26,362 Times in 5,875 Posts Rep Power: 21474862	Me: Thank you for calling ____, this is Hollylane. May I have the address or account number that I can help you with today? Customer: Hollylane? Is that your first name? Me: Yes, Hollylane is my full first name. Customer: That is so pretty, hmmm...Never heard of that name before...it is truly original.Hollylane, I like that a lot. Me: Thank you for the compliment. How can I help you today? Customer: Okay Holly, my address is........