The Service Industry: Your Best Stories Here

[WolfyOne]

Selling auto parts for 15 years makes me understand why real mechanics are needed. So many times customers would come in, tell us what's wrong with their vehicles and expect us to diagnose the problem. Most times a neighbor or relative will do the work. I've often said, when whoever does the work tells you what part you need, come back. These people are called parts changers and will keep coming back to spend more money to fix a simple problem that their parts changer can't figure out. I always welcome these people when bonuses are given out. If they went to a real mechanic, I'd of made less.


Once a guy with a Caddy came in and said he had his front brake pads changed a month ago and couldn't stand the squealing anymore. I asked who did the work and he told me the garage, but he bout the pads himself at Auto Zone. I asked how much he paid and laughed when he told me. All I could do is go to the back, get 3 different sets of pads. Took them out of the box and lined them up on the counter. Showed him good, better and best. When he asked me about prices I thought he'd faint. I finally told him to make up his mind, I had other customers. Eventually he took the best ones I had and they weren't cheap for a Caddy, but you get what you pay for. In his case, it was paying to have his front brakes done again.


Sometimes you have to feel sorry for those that don't know much about cars and trust the people they know to do them right.

When I was a service manager at a garage and I'd have to tell a customer what was wrong with their car, all I'd hear is I don't have that kind of money and isn't there something else we can do to get them running. We call it putting a band-aid on a wound, but letting them know it will only last a short time and they'd have to come back again for another band-aid.

[SuperFemme]

I worked for a high end faucet manufacturer.

My first day I answered the phone and gave a price for the faucet the man was inquiring about. THEN he asked if I had 3/4" nipples.

I was so offended that I hung up on him. He called back and asked for my boss who pulled me into his office to inform the that it was plumbing part.

Ooops.

I worked for Carls Jr. when I was a teen and wore the promotional button "We do great things with our potatoes" on the tip of my preggy belly. When a man came in and exposed himself I offered to make him a hot coffee. Because, well, it was OBVIOUSLY cold out there.

[Medusa]

Did I tell y'all about the time that I took a seasonal job at Office Depot to supplement what I earned as a Project Manager for the state because I had HUGE cell bills while dating a certain Jackhammer? (Cell Bills were like $500 a month!)

Don't ask me about the days of working for the State from 7am - 5pm and then getting to Office Depot at 5:30 and working until 11pm...only to do it alllll over again 5 days a week (it was worth it )

Yeah, I had worked at Office Depot on the night shift for a couple of weeks when I discovered that someone had put a dead squirrel in a Wal-Mart sack and shoved it into a shelf of merchandise.

[SuperFemme]

Originally Posted by Medusa

Did I tell y'all about the time that I took a seasonal job at Office Depot to supplement what I earned as a Project Manager for the state because I had HUGE cell bills while dating a certain Jackhammer? (Cell Bills were like $500 a month!)

Don't ask me about the days of working for the State from 7am - 5pm and then getting to Office Depot at 5:30 and working until 11pm...only to do it alllll over again 5 days a week (it was worth it )

Yeah, I had worked at Office Depot on the night shift for a couple of weeks when I discovered that someone had put a dead squirrel in a Wal-Mart sack and shoved it into a shelf of merchandise.

Did ya'll cook it? Or is THAT the mysterious thingy in the back of Jack's pants whilst dusting?

I am jealous. I never once got a turd. Human or otherwise as a surprise gift.

[SassyLeo]

Originally Posted by Medusa

Did I tell y'all about the time that I took a seasonal job at Office Depot to supplement what I earned as a Project Manager for the state because I had HUGE cell bills while dating a certain Jackhammer? (Cell Bills were like $500 a month!)

Don't ask me about the days of working for the State from 7am - 5pm and then getting to Office Depot at 5:30 and working until 11pm...only to do it alllll over again 5 days a week (it was worth it )

Yeah, I had worked at Office Depot on the night shift for a couple of weeks when I discovered that someone had put a dead squirrel in a Wal-Mart sack and shoved it into a shelf of merchandise.

A DEAD SQUIRREL?

[SassyLeo]

When I was 16, I got a job at Michael's Art & Craft Stores. I ended up working there for like 6 years!

Anyway, we always had tons of kids and parents in the store looking for projects for Girl Scouts and Campfire Girls and dads who needed something to keep their kid(s) busy on their custody weekend...etc.

One day a woman was in with her son. She had asked for some help getting some supplies together. She wanted bandanas, beads and glitter glue. So I showed her where everything was. Then I was called to the cash register to ring.

She proceeded to not pay ANY attention to her child and he was running around with one of the bandanas on his head, a stick from the floral dept and a fake plastic sheriff badge. Playing cops and robbers.

A bit later, I see the mom and not the boy... I wander around doing my usual straightening up in the aisles. Then I wander down the aisle which held kits to make dream catchers and sun catchers. Like this:



We stocked all the extra paints on the bottom of the aisle ledge, all lined up by SKU number for ease of ordering. Probably about 100 paint bottles.

I see the boy. On the floor. He had moved all the paint bottles onto the floor and was arranging them in rainbow order, like this:



I just about had a heart attack. I asked him where his mom was, kind of loudly so she might hear. He shrugged his shoulders and stared at me. I walked to the aisle where the mom was and reminded her (probably not as nice as I should have) to keep an eye on her child. She just kind of looked at me, half apologized, and walked over to get him to bring him back to where she was shopping.

This is just one of MANY stories I could tell about working at Michael's

[Medusa]

Originally Posted by SassyLeo

When I was 16, I got a job at Michael's Art & Craft Stores. I ended up working there for like 6 years!

Anyway, we always had tons of kids and parents in the store looking for projects for Girl Scouts and Campfire Girls and dads who needed something to keep their kid(s) busy on their custody weekend...etc.

One day a woman was in with her son. She had asked for some help getting some supplies together. She wanted bandanas, beads and glitter glue. So I showed her where everything was. Then I was called to the cash register to ring.

She proceeded to not pay ANY attention to her child and he was running around with one of the bandanas on his head, a stick from the floral dept and a fake plastic sheriff badge. Playing cops and robbers.

A bit later, I see the mom and not the boy... I wander around doing my usual straightening up in the aisles. Then I wander down the aisle which held kits to make dream catchers and sun catchers. Like this:



We stocked all the extra paints on the bottom of the aisle ledge, all lined up by SKU number for ease of ordering. Probably about 100 paint bottles.

I see the boy. On the floor. He had moved all the paint bottles onto the floor and was arranging them in rainbow order, like this:



I just about had a heart attack. I asked him where his mom was, kind of loudly so she might hear. He shrugged his shoulders and stared at me. I walked to the aisle where the mom was and reminded her (probably not as nice as I should have) to keep an eye on her child. She just kind of looked at me, half apologized, and walked over to get him to bring him back to where she was shopping.

This is just one of MANY stories I could tell about working at Michael's

GRRRRRRRRRRRRRR!!!

Unsupervised kids in a store = HUGE GRRRRRRRRRRRR!!

A family came in with a bunch of kids at Office Depot right before I quit and the little assholes....er, kids.....were running all over the store. They knocked over several displays of pens, pushed rolling office chairs all over the place, and generally were loud, obnoxious, and rude.

The BEST part? The family finally made their way up to the cash register to check out and I just happened to be lucky enough to be covering someone who was in the restroom. The mom reached into her oversized purse to get her wallet and then proceeded to pull out a shitty baby diaper that was all taped up and tried to HAND IT TO ME TO THROW AWAY FOR HER AND WAS OFFENDED WHEN I BENT DOWN AND PICKED UP THE TRASHCAN AND HANDED IT TO HER TO THROW AWAY HERSELF.

The funny part? She was so offended that I didn't want to steep my fingers in her kids nasty ass fecal dumpage that she asked to speak to a Supervisor because I was "being so rude to her".

The best part? Me being able to look at her and say, "I *am* the Supervisor."

[Gemme]

I have spent years in the following fields:

fast food
retail
hospitality

I. Hate. People.

[WolfyOne]

I could tell you a time I had my 5th transfer to our main warehouse because the owner liked me or just liked to see how many times I could move in 7 years.....anyhow, I was working the counter with a customer when a short guy came in about the same time the owner came up behind me and she whispered in my ear, I'll take the customer at the counter and I want you to run around to the other side and walk near that man who just came in. I did as she asked and when I came back to the other side, she whispered in my ear again.....I just bet someone you were taller than him and I won. I just burst out laughing when she said that.

[Kobi]

I worked in health care for many years. I walked into a hospital room to asses an elderly couple. Introduced myself which prompted a swift reply....hello dear, I am Mrs Feeble and this is Mr Feeble. It made my day.

[Soft*Silver]

I interned at the Cleveland Metroparks Zoo for part of my horticulture degree. One of my tasks was to learn about landscape immersion, which is simulating the native environment of a species using comparative hardy plant life. First though, you have to know how exhibits work. Many people are under the assumption that barriers/walls/fences are put up to keep the animals in. Not so. They are to keep humans out. If you go to a zoo, you will see at least two levels of barriers..one to keep the animal from getting to the human barrier and a human barrier to keep the animal safe from them. So you might see a glass wall or chain link fence where the humans might stand, some grass and simulative plant materials, a dip in grade, and either a water moat or wide ditch or a wall closer to the animal. Keeps everybody safe...

and its a good thing. You read about how monkeys throw feces at humans? Well, they learn it from the humans themselves. It is awful the things humans do at a zoo. And it is menacing to watch parents who are oblivious to the behaviors of their kids. Kids who grab limbs of trees and try to crack off a good portion of it so they can taunt the gorillas with it. Kids who throw food at the animals, and pop cans and baggies and toys. Or kids who hang over the fencing or sneak thru a fencing area, to bang on the glass enclosures. Meanwhile parents are talking, walking, hollering, grabbing elbows, or worse, videotaping little johny or susie while they make faces at a primate who is obviously getting agitated.