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05-24-2013, 10:15 PM
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#2 |
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Practically Lives Here
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Today, I heard a co-worker, Matt, struggling to control a call, with a customer who had apparently dove down not one, but twenty rabbit holes of unnecessary explanations about transferring his service. Matt finally placed the customer on hold with an exasperated look, and then I heard him say under his breath...
"Okay, penalty hold for you sir, for calling to transfer your service while apparently smoking crack!" |
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