What happened at work today?

[tonaderspeisung]

today i stopped at an elder care apartment building
my destination was on the 4th floor and i rode up in the elevator with a wisp of a woman

if i sneezed i'm sure i would have blown her over

the doors closed and she looked me up and down and then said
"my my look at you all grown up and sooooooooooo handsome"
then she reached over and adjusted my uniform jacket like i was a small child

she beamed a smile up at me and i admit i was a tad suspicious so i tapped my pocket to make sure she wasn't a crafty pickpocket - she wasn't

the doors opened on the 3rd floor and she said "i'm sooooooo proud of you" gave me a big hug and departed the elevator

i made my stop on the 4th floor and headed back out - the radio behind the reception counter was playing

this song


a tad surreal - i hope i made someone's day a little brighter
even though i thought she was a crafty pickpocket

[Hollylane]

Me: "Can I give you your account number so that you can use the automated payment system?"

Customer: "I can't find a pen, I guess my eyeliner will have to do."

Me: "I'll enter it for you, and then transfer you after I enter it, I would hate if I had to ruin a good eyeliner pencil, I could never make you do that!"

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Customer: "So, I'm not in danger of having my lights turned off, until after the 23rd?"

Me: "Yes, that is true"

Customer: "What's true, is that the way these Oklahoma winds touch my body, is exploding everything around me, have you read your bible today? Because, if my power gets turned off, you're going to wish you'd taken that more seriously!" *CLICK*

[Hollylane]

OMD. What didn't happen at work today?? Here's a little snippet of my day...

5000+ people without power for 2 hours. 4999 of them thought the world was going to end if they didn't have a shower this morning. Approximately 3172 of them do not know how to open their garage doors without the clicky thing. 3 felt sorry for the squirrel that was the cause of the outage (I was one of them). 3323 of them assumed that they had been cut out for lack of payment.

One of my most special customers of the day, had a one part name (like Cher, or Prince), and though he was the one with the name of a fantasy creature, I was the one with smoke curling from my nostrils and claws bared after I got off the phone with that stellar piece of steaming excrement. All I could say after the call was "I have never!!!!! 20+ years in customer service, and I have never!!!!". I had to take an impromptu 10 minute break in the gym after that, and work off a little frustration.

What a world, what world.......I am truly appreciating the fact that I have Wednesdays off. I am spent, just spent.

I talked to 132 customers today. A new record. Whoop-de-doo! No.

[Smiling]

lol, well Lord Xenu has commanded me to research a lot of very boring legal stuff so naturally that is my very top priority these days....

Plus, while I was taking a break tonight, this little guy (not really so little, though!) jumped on my back and sat beside me for a few minutes. He hung out while I tried not to move until I figured out what had landed on me. I thought it was a mouse or a bat at first!



Now, apparently the frog has some good symbology associated with it; I'm keeping my fingers crossed for a new job, lol.

Excerpted from some random website, lol:

Summary of Symbolic Meaning of the Frog

Luck
Purity
Rebirth
Renewal
Fertility
Healing
Transitions
Dreaming
Opportunity
Intermediary
Metamorphosis

I'll let you all know how that works out, lol.

[Gemme]

I had a visitor yesterday and actually got some manual labor done. More of that to follow today.

[Hollylane]

Today, my lead, Chase, complimented me on my attitude about work, and asked if I would sit with a new hire for two hours tomorrow, to help her find ways to process her calls in a more timely manner. He said that I had the market cornered on interrupting a customer politely, when they dive down the rabbit hole of explanations or personal stories.

This made me

[Boots13]

We had a scheduled motorcycle rodeo but the rain flooded the lot so we postponed it. Good thing, it was a crazy morning...

Violent crimes, angry people
So many accidents that I lost count
angry angry angry people ... angry. Did I mention they were angry?
Bank Robberies
and
oh, angry people.

It was supposed to be a Mercury in Retrograde thingy today
but I think it was just another shitful day full of,
you guessed it , impatient, frustrated, angry people